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Technical Support Professional

7 months ago Jobs Offers Pointe-Claire 115 views
Ads Details

Location: Pointe-Claire, Québec
Job type: Permanent
Date Posted: April-10-17                                           
Reference number 525283STFEN

Position: User Support Specialist

Permanent: 8:30 - 16:30

Salary: $40,000.00

Location: West Island

Our client, located in the West Island, industry, Construction, is actively looking for a User Support Specialist to join their dynamic team.

Responsibilities:

-Responds to telephone calls, e-mails and in person requests for technical and functional support.

- Participates in the production, set up and coordination of all required user training.

- Identifies and initiates all related technical and functional problems.

- Works with ERP team to coordinate testing of all newly developed or enhancements to existing routines.

-Cooperates with End User Support team.

Advantages

Full benefits

RRSP

Pension Plan

2 weeks vacations

Permanent Position

Stable company

Office hours -No weekends

Social events

Parking

Qualifications

• Strong analytical and strategic thinking skills

• Demonstrated leadership, enthusiasm, self-motivation and team spirit

• Ability to work independently

• Strong computer skills

• Superior oral and written communication skills

• Bilingualism (English and French) a strong asset

- 3 years of experience in technical support

- Knowledge of Oracle and/or any other ERP system is an asset

- Strong team player with demonstrated customer service skills

- Ability to work under pressure in a fast pace environment

Patrice-Olivier,
Karen,
Karell,
Catherine

Phone Number:514.350.1006

Fax Number:514.350.0034